Branding and scheduled email reports

Branding

Settings, section Branding (/app/settings#branding). The logo and colours belong to the whole account, not to one workspace, so only the account owner (the owner of the organisation's first workspace, see Your data) changes them. An Admin, or the Owner of a workspace created later, sees "Only the account owner can change this. It applies to every workspace in the account, so ask the account owner."; other roles see "You do not have access to this".

1. Click Upload logo (or Replace when one is already set) and pick a PNG or JPEG file under 700 KB.
2. The logo appears in the card and, from then on, in the sidebar, on client review pages and in reports. Remove takes it away.
3. Under Brand colors, click the Primary or Accent swatch and pick a colour. It is saved once you stop moving the picker (about half a second); "Colours saved" appears under the swatches. If the save is refused, the reason appears in red under the swatches and they go back to the last saved colours. These colours are applied to client review pages, shared reports, PDF exports and emails.

If the file is too large or not PNG/JPEG you see "Logo must be a PNG or JPEG under 700 KB".

Scheduled email reports

Settings, section Scheduled email reports (/app/settings#reports). A white-labeled performance report of the open workspace, with an AI executive summary, is emailed on a recurring schedule. Editors and Viewers see the list of schedules with "Only an owner or admin can add or change scheduled reports." instead of the form.

1. In Cadence, choose Weekly or Monthly.
2. In Recipients, type the email addresses, separated by commas or one per line (up to 20).
3. Click Add schedule. If the box is empty you see "Add at least one recipient email."; if anything in it is not an email address, nothing is saved and the box names it, for example "These are not valid email addresses: sara. Correct or remove them, then press Add schedule." Leaving the page with addresses typed in Recipients but not added yet first asks "Leave this page? What you typed here has not been saved and will be lost." Choose Cancel to stay, then click Add schedule.
4. Each schedule in the list shows its cadence, its recipients, Next email: (date and time) (it leaves by then at the latest: the scheduled email goes out in the first hour of each week, from Monday, or each month, in the workspace's time zone; none while paused) and Last scheduled email: (date) (before the first one, Last sent: never), followed by Last sent with Send now: (date and time) once Send now has been used, with Send now, Pause / Resume, and Delete. Send now asks first, in a window titled Send this report now?: "Email the report for the previous full week (Monday to Sunday) to (addresses) now? It goes out at once, in addition to the scheduled email." ("for the previous calendar month" for a monthly report). Click Send now to send it; Cancel sends nothing. Then "Sent to N recipients." appears under that schedule. Send now can be used once every 10 minutes per schedule. Delete asks first, in a window titled Delete this scheduled report? that names the recipients: "Delete the weekly report sent to (addresses)? They stop receiving it at once. To stop it for a while instead, use Pause." Click the red Delete to delete it; Cancel keeps it.

Good to know

• Paused schedules are marked "paused" and send nothing until resumed.
• If the list of schedules cannot be loaded, the card shows We couldn't load this page with the reason and Try again in place of the list, and Add schedule stays greyed out until the list has loaded. It does not mean you have no scheduled reports.
• When a member is removed from the workspace their address is taken off its report schedules automatically.
• Each report email says why the address gets it, for example "You receive this because an admin of Lumen Bakery added this address to its weekly performance report.", and ends with Turn off this kind of email. A recipient who clicks it, then Turn off these emails, is taken off that one schedule: the list shows the schedule without that address. When the last recipient has left, the schedule is marked "paused", shows "No recipients left: delete this schedule and add a new one to send the report again." and sends nothing; its Resume and Send now are greyed out. To send the report again, click Delete on it and add a new schedule with the addresses you want.
• Under your logo and colours, the bottom of each report email reads "Sent by (your brand) · powered by OmniBrand", followed by OmniBrand's legal name and postal address, which every email has to carry.
• If a scheduled report cannot be built or reaches nobody (for example the email service refused every address), OmniBrand tries again about half an hour later, up to 6 times in all, so a passing failure (or an update of OmniBrand during the send) does not cost you the week's or month's report.
• A workspace can have up to 5 scheduled reports (1 on the Free plan), paused ones included. Adding one more shows "This workspace already has 5 scheduled reports, the most your plan allows. Delete one to add another." (on Free: "Your plan includes one scheduled report per workspace. Delete it to add another, or upgrade on Plan & usage.").
• Report emails reach at most 100 addresses outside your team (people who are not users of your account) per day, across all workspaces; your own team's addresses are never held back. An address already sent to that day does not count again. When the limit holds addresses back, Send now says "Sent to N addresses. M outside addresses were held back: report emails reach at most 100 addresses outside your team per day."; a held-back address gets the next report.
• The email is written in the language of the person who added the schedule (any of the app's ten languages), and so are the button-fallback line, the legal footer and the opt-out page.
• The Impressions, Likes, Comments, Shares and Clicks in the email are what your posts gained in the period, the same figures as the tiles on Analytics.
• Each report email names its period ("Period: Oct 5, 2026 – Oct 11, 2026"): a weekly report covers the previous Monday to Sunday and a monthly report the previous calendar month, both in the workspace's time zone (Settings → Workspace). It has a View the full report button and carries the full report as a PDF attachment ("The full report is attached as a PDF."). The button opens the same page as Share report on Analytics: a link valid for 30 days that anyone with it can open without signing in. On Analytics, an Owner or Admin finds it under Links you have shared in the Share report dialog and can Revoke it there at any time.

Related

• The Settings page
• Analytics