X (Twitter)

Connect an X account to publish posts to it from OmniBrand.

Before you start

• You are an Owner or Admin in OmniBrand.
• In the same browser, sign in on x.com to the account you want to connect. X's window uses whoever is signed in there; to connect a brand account, switch to it on x.com first.

Step by step

Signed in to this platform on your phone rather than on the computer? The connect window also shows a QR code: see Connect an account from your phone.

1. Set up → Accounts → click X (Twitter) under Connect an account (or + Connect another).
2. X's window opens. Check the account shown and click to authorize OmniBrand. It asks to read posts and your profile, write posts, upload media (images and video) and stay connected.
3. The account appears as a row.

What happens next

• Publish posts of up to 280 characters with up to 4 images or one video. Retract works from OmniBrand; audience stats are collected.
• Access renews itself; you normally never reconnect.
• The card says Publishing only: replies and messages on X do not reach the inbox.

If something goes wrong

• The wrong account connected - disconnect it, switch accounts on x.com, then connect again.
• Sign-in expired - OmniBrand was removed from the account's connected apps on X, or X no longer accepts its saved sign-in. OmniBrand notices this when it tries to renew the sign-in, marks the row and tells you by email and in the bell. Click Reconnect.
• Posts with images or video fail, or the account's row lists a missing permission - the account was connected before OmniBrand asked X for permission to upload media (3 October 2026). Text posts still work. Click Reconnect on the account's row and approve again; images and video then go out.
• X refused one post (for example "You are not permitted to perform this action") - that post fails and the account stays connected. Read Details in Records, change the post and press Retry.