Which accounts are supported
Every platform OmniBrand connects, how you connect it, and whether it publishes, reaches the inbox, or both.
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The card for each platform on the Accounts page states its exact capabilities; this list gives the overview. "Inbox" means customers' messages or comments on that account arrive in your shared inbox and you answer them from OmniBrand.
Publish and inbox
- Facebook Pages - sign in with Facebook. Publish text, images and video; Page comments and Messenger messages arrive in the inbox. Messages and comments in the inbox are coming soon. Details
- Instagram Business - connect through a Facebook Page (Instagram login is coming soon). Publish images, video and carousels; comments, mentions and direct messages arrive in the inbox. Messages and comments in the inbox are coming soon. Details
- YouTube - sign in with Google. Publish videos (with native scheduling); comments on your videos arrive in the inbox. Details
- Google Business Profile - sign in with Google. Publish updates with one image; reviews and questions arrive in the inbox. Details
- Threads (coming soon) - sign in with Threads. Publish text, images, video and carousels; replies arrive in the inbox. Details
- Telegram - scan a code and add the OmniBrand bot to your channel, or use your own bot token (Advanced). Publish to the channel; group messages (and, with your own bot, private messages) arrive in the inbox. Details
- Bluesky and Mastodon - a handle and app password, or an instance address and access token. Publish posts; replies and mentions (and Mastodon direct messages) arrive in the inbox. Details
Publish only
- X (Twitter), LinkedIn and TikTok - sign in with the platform. Their card says Publishing only: comments and messages there are answered on the platform itself. See X, LinkedIn, TikTok.
- Pinterest - sign in with Pinterest. Publish pins with one image; every pin needs a board, so on the Create page choose one in Pinterest board below the channels. Pins are public on Pinterest as soon as they publish. Details
- Email newsletters - a post published to a forwarding email account goes to its subscribers. Details
Inbox only
- WhatsApp Business - sign in with Facebook (Meta). Messages in the inbox; bulk template messages through WhatsApp broadcasts. WhatsApp voice calls are coming soon. Details
- Website chat - a chat bubble on your own website. Details
- Email - Microsoft 365 by sign-in, Gmail and other mailboxes by app password (IMAP), or forwarding. Details
Not offered yet
Reddit is not offered yet: it appears on the Accounts page only once OmniBrand has switched it on. When it is, every Reddit post needs a subreddit, typed in Subreddit under the Reddit channel on the Create page.
Good to know
- The composer only offers what the chosen account supports, for example Instagram needs an image or video and TikTok and YouTube need a video.
- Some platforms cannot retract a post after publishing; their card says Posts can only be deleted in that platform. An email channel's card says Sent emails cannot be recalled · open and click stats in Email broadcasts instead.
- How many accounts you can connect depends on your plan; see Plans and pricing.