Sign up: creating your OmniBrand account
The three sign-up fields, the password checklist, and what happens right after you click Sign up.
You create an OmniBrand account on the sign-up page (/signup), reached from Create one on the log-in page or from any plan on the pricing page. Under the one-click buttons it has two tabs, Mobile and Email: Mobile (the default, shown while OmniBrand can send codes on WhatsApp) signs you up with your mobile number and a WhatsApp code, see Sign up with your mobile number; this article is about the Email tab, one screen with three fields. The page remembers the tab you used last. The account is your organisation: its first workspace, and you as its Owner. No credit card is asked, nothing is charged, and your account is active the moment you sign up: you can write posts with AI, set up your brand and connect channels straight away, and confirm your email address later.
Before you start
- Use a real company or personal mailbox. Temporary (disposable) addresses are refused.
- To try a paid plan, pick it on the pricing page first (its button is Start 14-day free trial); the sign-up page then shows it with its price, for example "Pro plan · $49 / month". With Yearly switched on at the top of the pricing page, it shows the price for a year instead, for example "$490 / year (2 months free)", and Settings, Plan & usage later opens on Yearly so the plan cards show yearly prices. Your account starts with a 14-day Pro trial: no card, nothing charged, and back on Free by itself when it ends unless you choose a plan. Start free starts on the Free plan, free forever. Either way you can choose a package later under Settings, Plan & usage. The Enterprise plan is not bought by signing up: its Talk to us button on the pricing page opens a short form in the page's language, Talk to us about Enterprise: fill in Your name and Work email (Phone (optional), Company (optional) and What do you need? (optional) are up to you) and click Send; our team then contacts you. While it says Sending… the form stays open and its ✕ is greyed out, so you always see whether it went. To send another message, close the form and click Talk to us again: it opens with your name, email, phone and company still filled in and What do you need? (optional) empty. Under the button the card also shows our email address, which is on the company page too.
- Nothing about your company is asked here. Invoice details (registered name, country, and for a company its registration number) are asked only before a first payment; your brand name is asked in the setup wizard right after sign-up.
One click with Google, Facebook or Microsoft
- At the top, above the Mobile and Email tabs (so whichever tab is open), the round buttons with the Google, Facebook and Microsoft logos, side by side after "Continue with" (a screen reader reads each one as Continue with Google, Continue with Facebook and Continue with Microsoft) create your account from your account at that provider in one step, with no password. Only the providers set up on your OmniBrand are shown; if none is, the form below is all there is.
- Click one and choose the account in the window that opens. Your name and email come from that account, and your organisation is named "[First name]'s workspace" until you name your brand in the setup wizard (or on Settings, Company details). A plan chosen on the pricing page is kept.
- Tick the box above the buttons, "I agree to the Terms and Privacy Policy": no account is created without it. Both links open in a new tab. If you click a button before ticking it, the page asks you to tick the box and then click Sign up to finish, without going back to the provider. Everything after that is as with the form: the account is active at once and opens the setup wizard; a paid plan picked on the pricing page starts the 14-day Pro trial. To set a password for your email later, use Forgot your password? on the log-in page.
- Opened the page from an ad or a link inside Instagram, Facebook, TikTok, Snapchat or LinkedIn? Their built-in browser cannot sign in with Google or Microsoft, so those two buttons are replaced by the note "Google and Microsoft sign-in do not work inside this app's built-in browser. Open this page in Safari or Chrome to use them (in the app's menu: Open in browser), or use your email below." Open the page in your browser from the app's menu (Open in browser), tap Open in Chrome (Android), or tap Copy link and paste it into Safari or Chrome. The form below works everywhere.
- Continue with Google is missing, or the note "The Google sign-in button did not load. Try again, or use your email and password below." shows in its place: something on this connection (an ad blocker, a company network, a slow line) stopped Google's own button from loading, even after the page retried it. Click Try again. Where your OmniBrand has it set up, a round Google button of OmniBrand's own (also read as Continue with Google) takes its place, with the note "Google's sign-in button did not load here, so this button opens Google's sign-in page and brings you back."; click it, choose your Google account on Google's page, and you come back to this page to finish.
Step by step
- Open the sign-up page. Use the language selector (globe) at the top if you want the form in another language; the language you sign up in also becomes your app's and your emails' language. A link such as /signup?lang=ar or /ar/signup (likewise /fr/signup, /es/signup and the other languages) opens the page in that language straight away.
- Fill in Your name, Email and Password. As you type the password, the checklist under it ticks each rule it meets: At least 10 characters, Not a common or predictable password, Not your name or email.
- Tick the box "I agree to the Terms and Privacy Policy"; both links open in a new tab. Then click Sign up.
Fields and options
- Your name (required): shown to your team and on your messages. Your organisation starts out named after it, "[First name]'s workspace", until you name your brand in the setup wizard. A name written in Arabic script is used the Arabic way, "مساحة عمل [First name]", whatever the language of the site; with no usable name the organisation is called "My workspace" in your language. Type your name here, not your email address; the form refuses an address in this field.
- Email (required): your log-in.
- Password (required): at least 10 characters. The eye button Show password in the box shows what you typed. It is also refused if it is too easy to guess: one of the most common passwords, the same character repeated, a straight run such as 1234567890 or abcdefghij, a row of the keyboard, or if it contains your own name or email. The checklist shows which rule is not met yet.
If you arrived with a paid plan chosen, a box at the top shows "[plan] plan" with its monthly price and a Change plan link, the button reads Start 14-day free trial instead of Sign up, and the note says "No card needed. Your account opens at once with a 14-day Pro trial; when it ends you stay on Free unless you choose a plan under Settings › Plan & usage."
What happens next
- You are signed in straight away and your account is active at once, with no review. The setup wizard opens (/app/setup): four short steps, Your business, Your first post, Connect a channel and Publish, one at a time, with Back, Skip for now and Finish later on every step. The first two work before any channel is connected. See The setup wizard: your first post in four steps.
- If you chose a paid plan, your account starts on a 14-day Pro trial with no card. Today and Settings, Plan & usage show Pro trial: [n] days left with Choose a plan; Billing shows the same card. AI on OmniBrand's key during the trial: 20 AI texts and 5 AI images for the whole 14 days (5 texts and 1 image until you confirm your email, if you signed up with email). When the 14 days end without a plan chosen, the account moves to Free by itself, nothing is charged and everything you made stays. See Plan & usage.
- One email arrives, in the language you signed up in (any of the ten the app speaks). If you signed up with the form (email and password), it is "Welcome to OmniBrand - confirm your email"; with Continue with ... it is "Welcome to OmniBrand, (your first name)" with an Open OmniBrand button. Both list the four setup steps and link to the setup wizard (/app/setup).
- If you signed up with the form, click Confirm email address in "Welcome to OmniBrand - confirm your email" within 7 days: the page "Confirm your email address" opens and says "(your email) is confirmed. Thank you.". If this browser is signed in with another login (another address), the page adds "You are signed in as (that address)." so you can tell which one was confirmed. Until then everything else works, and a one-line amber bar Confirm your email shows at the top of the app with Resend, Details ("We sent a link to (your email); it works for 7 days." and what waits for it) and ✕ (Hide for this session), which puts it away until you open OmniBrand again in a new tab or window. A few actions wait for the confirmation: email, WhatsApp, Messenger, Instagram and Telegram broadcasts, team invitations, paying for a plan or buying AI credits, API keys, webhooks, data export and deleting the organisation. Trying one shows "Confirm your email to [action]." beside its button with Send the link again, and the free AI trial is limited to 5 AI texts and 1 AI image until then. Resend in the bar (or Send the link again beside the button) mails a fresh link in a second email, "Confirm your email address for OmniBrand" (up to 5 an hour). Every link we sent keeps working for its own 7 days, so the link in the welcome email still works too; each link confirms once. After the fifth it says "You've asked for several links in the last hour. Use the newest email, or try again in (minutes) min." and the button stays greyed out until then: open the newest email instead. An account made with Continue with ... is confirmed already and gets no such email. Once the address is confirmed, a grey banner Add and confirm your phone may follow from the day after you sign up (or after your first post), only when OmniBrand offers phone confirmation; nothing waits for it. See Confirm your phone number.
- Your organisation gets a first workspace with the organisation's name ("[First name]'s workspace"), with you as its Owner; the setup wizard's Your business step renames the organisation and this workspace to your brand, and the workspace switcher in the header shows the new name at once. Rename a workspace later with Rename on its row in Workspaces, where you also add more.
- OmniBrand makes your organisation identifier from the organisation's first name (lowercase letters, numbers and dashes, for example layla-s-workspace; a number is added if it is taken). You need it only in rare cases: logging in with More sign-in options on the log-in page, or confirming the deletion of the whole account. It does not change when you rename the brand.
If something goes wrong
- "Temporary (disposable) email addresses cannot be used. Please use a permanent address." Use another email.
- "An account with this email is already waiting for review. Log in to check on it." or "This email already has an OmniBrand account. Log in instead.": that email already has a login. The message shows under Email: click Log in instead after it and log in with that email; use Forgot your password? if you do not remember the password.
- A red message under Password, such as "Use at least 10 characters.", "That password is one of the most common ones.", "That password is a row of the keyboard." or "That password contains your own name, email or company. Pick something else.": the password would be refused; pick something longer, or a few unrelated words. The checklist shows the rule that is not met.
- Sign up does nothing: a required field is empty or the email is not valid; your browser marks the field. Your name takes at most 120 characters ("Your name: use at most 120 characters."). If a field is refused (the email or the password), the message shows in red under that field, for example "Please check this field: ...". "Enter your name." under Your name: the field holds only spaces (spaces before and after your name are removed when the account is created). "Enter a full email address, like name@company.com." under Email: the address is incomplete, for example layla@gmail without .com. Type the whole address.
- "This email already has an OmniBrand account. Log in instead." after a Continue with ... button: that address already has a login. Click Log in instead next to the message and you are logged in with the same provider account, with nothing to type.
- "That account has no email address we can use. Sign up with your email address instead.": the Facebook account has no confirmed email address; use the form.
- "Your browser blocked the sign-in window. Allow pop-ups for this site and try again.": Continue with Microsoft opens a separate window; allow pop-ups for www.omnibrand.app and click it again.
- "This confirmation link is invalid, expired or already used. If you already confirmed this address, there is nothing else to do - just log in. If not, log in and click Send the link again in the banner at the top of the app.": the confirmation link is older than 7 days, or it was used already (perhaps to confirm your address). The page shows Log in: log in, and if the banner is at the top of the app, click Send the link again in it; no banner means your address is confirmed. Already logged in in this browser? The page checks the link against the login you are signed in with. If your address still needs confirming, it says "This confirmation link is invalid, expired or already used. Click Send a new link to get a new one at (your email)." with Send a new link, which mails a fresh link at once (past 5 links in an hour it says when you can try again and the button stays greyed out; if the address turns out to be confirmed by then, it says "Your email address is already confirmed." rather than mailing anything). If it was your own link and your address is already confirmed (for example you open the same link a second time), the page says "Your email address is already confirmed." with Open OmniBrand. If your address is confirmed but the link was for another address, or OmniBrand does not recognise the link, the page says "This confirmation link is invalid, expired or already used. You are signed in as (your email), which is already confirmed. If the link was for another address, log in with that address and click Send the link again in the banner at the top of the app." with Open OmniBrand and no button to send a link: log out, log in with the address the email was sent to, and click Send the link again in the banner. If there is no banner after logging in, your address is already confirmed and nothing more is needed. Try again is offered only when the page could not reach OmniBrand (a connection or server problem), not for a link that no longer works.
- "We could not confirm that you are a person. Complete the check above the button and try again.": the page runs an automatic human check (Cloudflare Turnstile) that most people never see. If a box appears above Sign up, tick it, then click Sign up again.
- "Our security check could not load in this browser. If sign-up does not work, open this page in Chrome or Safari, or turn off your blocker for omnibrand.app.": an ad blocker or an old or built-in browser stopped the check. Sign up still works up to 2 times a day from the same connection; after that, open the page in Chrome or Safari, or turn off the blocker for omnibrand.app.