You can remove the data OmniBrand holds about you or your organisation at any time. Requests are completed within 30 days and confirmed by e-mail.

Disconnect a channel

Channels → the account → Disconnect. The platform token is deleted immediately and the inbox conversations, comments and cached posts for that account are removed within 30 days.

Delete your workspace or account

Settings → Workspace → Delete workspace, or e-mail privacy@omnibrand.app from the address on the account with the subject "Delete my data". All content, media, inbox data and platform tokens are erased within 30 days; invoices are kept as required by law.

Data received from Meta

If you connected a Facebook Page, Instagram account or WhatsApp Business number, you can also remove OmniBrand under Facebook → Settings → Business Integrations. Meta then sends us a deletion request and we erase the data for that account within 30 days. To follow up, e-mail privacy@omnibrand.app.

Contact

Five Rivers Limited Co., Riyadh, Kingdom of Saudi Arabia · privacy@omnibrand.app